There’s been some confusion since we sold the bridal boutique on December 31st, 2020 and we firmly believe to be unclear is to be unkind. So we wanted to take a minute to lay some things out for our amazing customers and follows.
Suzanne Novak started doing bridal alterations in 1983. She then opened the bridal boutique to continue to serve her customers. Selling gowns and doing the alterations on them to serve her customers from both sides.
In 2020, Suzanne started to feel the need to semi-retire. Years of working long, long hours and staffing the bridal store were taking their toll. She had grown the bridal business to levels she never even imagined when she first opened the boutique.
However, she knew she wasn't ready to fully leave the bridal industry that she grew to love so dearly. Suzanne started the alteration store to continue to serve her previous customers from Suzanne’s Bridal Boutique and because she loves sewing.
However, over the past nine months, customers have often confused Suzanne’s Sewing Service with Suzanne’s Bridal Boutique. And because Suzanne is the previous owner, she was often brought into some of the ongoing happenings of the bridal store.
While Suzanne loves to help her customers and wants to hear all about your wedding plans, constantly dealing with the bridal store, which she no longer owns has consumed a lot of her precious time. While we have an amazing team over here at Suzanne's Sewing Service, Suzanne is currently the one doing all the sewing and so she must focus her time and attention on serving her customers.
To clarify, when Suzanne sold the bridal boutique she stayed on to continue serving the brides who bought from her to help ease the transition. Now that time has passed and most of our customers who purchased when we owned the boutique are married, it's time to recognize the end of an era. To avoid further confusion Suzanne's Sewing Service will no longer be providing alteration services to any bride who purchases from Adore Bridal formerly Suzanne's Bridal Boutique. If you have alterations in process or a bride that bought from Suzanne's Bridal Boutique prior to 12/31/2020 we will continue to serve you in excellent Suzanne's Sewing Service style. If you've already been in contact with us about alterations, everything will proceed as per usual.
If you’ve already scheduled your fittings we’ll continue your alterations. But if you purchase from Suzanne’s Bridal Boutique going forward, you’ll need to find another seamstress.
Suzanne will continue to operate as an independent seamstress. She services brides who purchased their wedding gown at any other local bridal stores or online.
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